Why Customers Should be Able to Choose A U.S. Based Call Center Rep

In Podcast, Union Edge, Union Leaders by Producer Comments

CWA Verizon worker Jennifer Szpara lays out why community members should join tomorrow’s rally in support of HR 1300 legislation in Congress, which would allow telecommunications customers to opt to speak to a U.S.-based customer service rep, and why the bill is important to the U.S. economy and consumer security.